Frequently Asked Questions
An educated customer is our best customer, so please read the item description before purchasing. We prefer customers to read the item description than to just purchase by title and main picture only. Our items are old vintage and antique with defects galore, so a lot to take in and asking questions is encouraged to insure a mutual happy purchase or sale.
We are open Monday to Friday 9AM to 4:00PM ET.
More Unusual The Better would gladly accept returns for items that are not as described or DOA (14 days after items arrival). Change of mind for our vintage collectibles we prefer not to. Because our items fragile nature especially while shipping, the try it first and then see if you like it this we cannot accept or afford or have no time for. Please really like or want our item before you commit to buy. Then if there are any issues please do contact us.
- We don’t accept exchanges at this time.
- If there are any issues with your order please contact us. We will cover the return shipping, and please provide the return tracking number.
Depending on the item we normally ship 3-5 business days not counting Saturday, Sunday or Holidays. We may ship sooner if possible.
Yes, any unreasonable excess in shipping charges will be refunded.
Our website does not ship internationally, but our Etsy store ships internationally. We would be happy to move the website item to our Etsy store for confirmed purchase. Please contact us first.
The buyer’s address is the responsibility of the buyer to edit, fix and keep updated, not the seller. We do not edit addresses or ship to unconfirmed addresses. Any issue with a buyer’s address on file is the buyer’s responsibility. The buyer should contact PayPal immediately to fix the problem. Any error in addresses or shipping labels we will let the buyer know and reserve the item for a few days, so the buyer can work it out and fix the issue. If after a few days we do not receive response we will cancel and refund the order.
There is no guarantee on the delivery date. We have a handling time which is 3-5 business days, so please be prepared for delays and possible lost and damaged packages which does happen on rare occasion and is out of our control.
Yes, the pictures shown in the listing are of the actual item.
We do not send text messages or do Youtube videos at this time.